AUPrivacy Policy
Madnix Casino values the privacy and trust of our players. Personal data is handled with care and respect. This policy outlines how we collect, use, and protect your information. Reviewing this policy will allow you to make informed decisions when using our services.
Data Processing
This policy is established in compliance with gambling regulations, ensuring the processing of personal data necessary for participating in games and accessing related services.
The Madnix Casino website is managed by a licensed entity operating under the jurisdiction of Curaçao. The processing of personal data is essential for compliance with legal requirements and providing a seamless gaming experience.
By using our services, you agree to this Privacy Policy. Changes may occur, and continued use of the site implies acceptance of updated policies.
Collection of Information
Personal information is gathered through the website during registration, communications, and transactions. The following types of data are collected:
- Registration forms and other communications (e.g., name, contact details, identification documents)
- Transaction history and website usage
- Documents submitted for identity verification and regulatory compliance
This data helps ensure your identity and activities are properly recorded and monitored.
Usage of Information
The information collected is used to:
- Process transactions and bets
- Deliver requested services and provide customer support
- Conduct identity verification and meet compliance obligations
- Offer promotional materials upon user consent
- Monitor and prevent fraudulent or illegal behavior
- Perform market research and data analysis to enhance services
By using this data effectively, we aim to maintain a secure and seamless gaming environment.
Marketing Communications
With consent, personal information may be used to send promotional messages regarding products and services. Opt-out options are available in your account settings or through customer support.
Disclosure of Information
Personal data is not sold or rented to third parties. However, data may be shared with affiliates or partners to ensure service provision and legal compliance. Third-party service providers may process data under contractual obligations.
Data Security and Retention
Madnix Casino adheres to strict data protection standards to secure personal data. Information is retained as legally required, with a minimum retention period of five years following account closure, in line with anti-money laundering laws.
Cookies and Tracking
Cookies and related tracking technologies are used to enhance website functionality and analyze user interactions. You may control cookie settings through your browser, but this could affect the site's functionality.
Your Rights and Contact Information
Players have the right to request updates or corrections to their personal data. Objections to the use of data for marketing purposes are also permitted. For any concerns, our Data Protection Officer can be contacted via email. Under the GDPR, players may also file complaints with relevant supervisory authorities.
This policy ensures that your privacy is protected while providing a secure and compliant gaming environment. For further inquiries regarding data protection, please reach out to our support team.
